Ordering Information

Stock Photos and Videos

> Images and videos on HawaiiPictures.com listed as "rights-managed" or sold as prints may be licensed and used for print, editorial, personal, or commercial usage. Please call us toll free at 888.99.PICTS or use our Stock Photo Price Quotes Page to get same day pricing on any available image or video.

Gallery Quality Prints

> If you are looking for professional gallery quality prints of Hawaii, look no further then HawaiiPictures.com. We select only the best fine art nature & landscape images from across the Islands. From lava flowing on brilliant metallic paper to beautiful giclees on canvas, each print we sell includes our 7-day satisfaction guarantee and is created using only the highest quality archival media. Prices may vary on prints of similar size due to the license fee of each image which varies by photographer.

> Shipping times vary between 7 - 14 days depending on stock. Larger custom print sizes not listed may be avaiable upon request. All prints include our 100% money back product return policy.

Images Not Available for Use

> Images and videos marked as "no use available" have been contributed by photographers and representatives who like us, love Hawaii and want to offer beautiful images for your viewing pleasure only. While these images are not for sale as stock or prints, please feel free to enjoy them on our site. If there is an image you like and it is not available, we may be able to find a comparable image for you so please contact us at sales@hawaiipictures.com if you need help.

Payment Method

> You may pay for your rights-managed image or print using any major credit card, including Visa, MasterCard, Discover, and American Express. Please contact us at sales@hawaiipictures.com to make special arrangements if you prefer paying by check or money order.

Favorites

> Favorites are your personal collection of images. You may add up to 90 images to your favorites. If you wish to purchase an image that is in your favorites, click on the thumbnail to view the enlarged image. Select the items that you want to purchase and click on the "add to cart" button.

My Account

> This page shows your order history and also allows you to download any instant download orders.

Product Return Policy

> If you are not satisfied with your purchase for any reason, you can return the item within 7 days for a full refund. This offer is available on all prints and digital media we sell unless indicated otherwise on the product page. Please contact us prior to sending your return. Prints must be returned in unblemished condition. After we confirm that the item has been returned in its original condition, HawaiiPictures.com will issue you a full refund, including your original shipping costs.

> We have endeavored to create an easy to search database for our growing collection of images. As you can see there are numerous categories to browse. You can also enter keywords in the search box to narrow your choices. We have embedded keywords into all the image collections to respond to more selected searches. The scope of your search results will be determined by your selection of keywords.

> Quick Search - By default the system uses "Match at least one keyword" for the quick search function. If you input "beautiful sunset" (without the quotes) into the quick search field, then the search function will return results for any media that contain either "beautiful" OR "sunset" in its properties.

The system supports the "AND" and NOT" operands in the quick search function by the use of the plus sign (+) and minus sign (-) respectively in front of the keywords.

• If you input "beautiful +sunset" (without the quotes) into the search field, the system will only return results for any media that contain both keywords "beautiful" AND "sunset" in its properties.

• If you input "beautiful "sunset" (without the quotes) into the search field, the system will return results for any media that contain the keyword "beautiful", but this media can't contain the keyword "sunset" in its properties.

• Note: There must not any spaces between the second keyword and the input operands (+), (-) keywords.

> Advanced Search  - The advanced search function doesn"t use the same algorithms as above. It offers options allowing you to choose which operand you want to use for your searches.

There are three options available.

• Match at least one keyword
  The system will return results for any media that contain either one of the input keywords in its properties.

• Match all keywords
  The system will only return results for any media that contain all input keywords in its properties.

• Match exact phrase
  The system will only return results for any media that contains the exact input keyword phrase in its properties.